Warranty Claim

Your Details

Name(Required)

First Name * Last Name *

Phone(Required)

Email(Required)

Address (parts and replacements will be sent to this address)(Required)

Street Address * Suburb * State / Province / Region ZIP / Postal Code Country *

Please write “N/A” in any fields that aren’t applicable.

Purchase Details

Product Category(Required)

Model Name(Required)

Size / Colour(Required)

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PO / Batch / Serial – Number(Required)

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PO / Batch / Serial – Number

Where is my Serial #?

Purchase Date(Required)

Purchase Store(Required)

Suburb(Required)

Country(Required)

State(Required)

PO / Batch / Serial – Number.(Required)

The PO number or manufacturing date can be found on the carton, or in the locations below:
Swags: on a tag sewn into the storage pocket inside the swag.
Roof top tents: on a tag sewn into the storage pocket inside the tent, or on a sticker under the mattress.
Awnings: on a tag sewn into the awning fabric, or on a sticker on the backing plate.

Proof of Purchase(Required)

Accepted file types: jpg, tiff, jpeg, doc, pdf, bmp, png, gif, heic, Max. file size: 10 MB.

Upload receipt for proof of purchase. Maximum 10MB file size.
(Please note: you must retain your sales receipt of purchase)

Warranty Details

Product issue(Required)

Please select one or more of the issues listed below for your product. You can further expand on this issue in the text box listed after this question.

Description of Warranty Claim(Required)