Warranty form testing

Your Details

Name(Required)

First Name * Last Name *

Phone(Required)

Email(Required)

Address (parts and replacements will be sent to this address)(Required)

Street Address * Suburb * State / Province / Region ZIP / Postal Code Country *

Please write “N/A” in any fields that aren’t applicable.

Purchase Details

Product Category(Required)

Model name(Required)

Size / Colour(Required)

This field is hidden when viewing the form

PO / Batch / Serial – Number(Required)

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PO / Batch / Serial – Number

Where is my Serial #?

Purchase Date(Required)

Purchase Store(Required)

Suburb(Required)

Country(Required)

State(Required)

PO / Batch / Serial – Number.(Required)

The PO number or manufacturing date can be found on the carton, or in the locations below:
Swags: on a tag sewn into the storage pocket inside the swag.
Roof top tents: on a tag sewn into the storage pocket inside the tent, or on a sticker under the mattress.
Awnings: on a tag sewn into the awning fabric, or on a sticker on the backing plate.
Chairs: on a tag sewn underneath the base of the seat.

How many products are experiencing issues?(Required)

If you’ve got more than one of the same product with a fault, enter the number of products with the fault. For warranty claims on different types of products, these will need to be submitted as separate warranty claims.

Proof of Purchase(Required)

Accepted file types: jpg, tiff, jpeg, doc, pdf, bmp, png, gif, heic, Max. file size: 10 MB.

Upload receipt for proof of purchase. Maximum 10MB file size.
(Please note: you must retain your sales receipt of purchase)

Warranty Details

Primary Product Issue(Required)

What is the main issue with your product? Please select one from the dropdown.

Secondary Product Issue

If there is a second issue with your product, please select it from the dropdown.

Description of Warranty Claim(Required)